Frequently Asked Questions

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What if I think my motor vehicle crash was my fault?

J&S Claims Line are specialists in road collision analysis. We have state of the art computer database systems allowing us access to previously decided cases on all traffic accident claims. We have succeeded in recovering compensation in seemingly difficult accident scenarios and you may be entitled even to a percentage of your compensation claim. Let us make the decision. Put your mind at rest and contact us for a full, frank and detailed analysis of your road accident and let us advise you upon the strengths of your claim.

It costs you nothing to find out!

I had a motorcycle accident last week when filtering through traffic. Can I claim?

Our motorcycle accident department is staffed by fully qualified bikers and we have direct instant access to a team of advanced motorcycle instructors who can advise on RoSPA analysis of virtually all road traffic accident scenarios. Our view on filtering is that if you were taking your advanced motorcycle course, you would be expected to make progress and provided you exercised the appropriate standard of care, you can claim. Motorcycle collision analysis is difficult and requires our detailed consideration and years of experience in helping bike accident claimants to recover compensation in difficult circumstances.

I only had whiplash for a few weeks. Can I claim?

Whiplash is a very difficult injury to understand and requires careful, thorough and detailed analysis. We have an army of qualified doctors providing national coverage. You will be asked to attend for medical examination, following which we will receive a report upon your injuries and will help you analyse the value of your claim. It is correct that we will only recover costs if your claim for personal injury exceeds £1,000 but from present court cases, compensation for whiplash can exceed this amount for a very minor injury lasting only a few weeks.

We would advise all clients to seek medical attention from their GP and by using one of our experts. Serious long-lasting whiplash cases are often missed by doctors and solicitors acting too quickly in an effort to recover costs first before advising the client. We do not do this, we insist that all our doctors carry out a full examination and have your full medical notes.

Only then can they properly analyse whether you may have a longer lasting injury. We insist that all our doctors carry out a full analysis of neck, shoulder and back pain problems and any other accident related injuries. It is part of our guarantee to you of 110% commitment.

As a professional driver who cannot earn whilst my vehicle is off the road, can I get my vehicle repaired quickly and a replacement vehicle provided?

J&S Claims Line provides a full accident management service, including credit hire replacement vehicles and credit repair facilities, which we can cover on a national basis. The key to our service is customer value and we fully appreciate all aspects of accident management. As specialist accident insurance compensation lawyers, we aim to give you a full service.

Who will handle my case?

J&S Claims Line is run by Personal Injury Lawyers and is a member of the Association of Personal Injury Lawyers and as such are dedicated to providing a high standard of service. We ensure that you receive the best representation.

What is the difference between a lawyer and a claims management company?

A lawyer is a qualified practitioner and as such is regulated by their professional body. Claims management companies are not regulated and act as middlemen, not actually handling the claims themselves. They add no value and just sell cases on.

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